EXTRA for you!
Our EXTRA strong team stands for the highest quality and genuine customer orientation. As a service partner, we support you with professional expertise and many years of experience to ensure smooth patient care.
We are always available to advise medical professionals – by e-mail, fax or telephone from
08:00 to 17:00 (Fridays 08:00 to 15:00).
Our experts will answer your questions about our ophthalmic implants quickly, directly and precisely.
CONTACT
Our Customer Service aims to answer customer inquiries as quickly as possible in a competent and solution-oriented manner.
This usually takes place on working days within 24 hours to a maximum of 48 hours.
Important information for patients:
As a manufacturer of medical products, we are not permitted to provide medical advice. If you have any questions about our products, please contact your treating ophthalmologist.
INDIVIDUAL CALCULATION SERVICE
Use our individual calculation service to find the right implant for your patient’s requirements together with us. We offer doctors the opportunity to contact us directly with the calculation values.
We calculate the lens based on your specific measurement data!
DO YOU HAVE MEDICAL OR TECHNICAL QUESTIONS?
Our switchboard +49 (0) 9131 50 66 5-0 gives you quick access to our specialist departments.
PERSONAL ADVICE
Our sales representatives will be happy to assist you with individual consultations, specific product information, training measures or surgery shadowing.